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Hippie Creek Co.
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Return Policy

REFUND POLICY

We issue Store credit ONLY.

Orders are eligible for exchange if we receive them within 10 days of the purchase date with receipt or packing slip and order #, and original tags must still be attached. No returns are accepted on jewelry, sale merchandise, holiday items, makeup, bralettes, or accessories. Original shipping fees are non-refundable & return shipping is the responsibility of the customer. Damaged items are valid for an in-store credit only. Damages to items must be reported prior to wearing the garment with the original tags still in place. Hippie Creek Co. is not responsible for lost packages or tampered packages. 

If packing slip is lost a note MUST be placed inside stating Name, Order #, & Address or the return will be REJECTED.

Hippie Creek is NOT responsible for making exchanges. As soon as your return is received it will be processed & a store credit will be immediately sent to you via email or mobile number. (Depending on which you provided at checkout.) After you receive your store credit you can purchase the size you need or purchase a different item. 

Returned items MUST remain unwashed and unworn, with original tags attached.

Original shipping fees are NONREFUNDABLE and the customer is responsible for the shipping and handling costs of the returned item(s).

When returning shoes, please place shoe box in another box/bag so original box does not get damaged in the return process. If the shoe box is returned to us damaged a 10% fee will be deducted from your store credit on that item. 

No returns on ANY JEWELRY, headwear, sale items, accessories, or custom items.

ALL SALE ITEMS ARE FINAL AND CAN NOT BE RETURNED. Sale items returned will be REJECTED. All items bought with a discount of 30% or more is ineligible for a return. 

If your return is rejected you will be notified & you WILL be responsible for shipping costs back to you. 

 

RETURN ADDRESS:

 

15020 FM 1322 
Luling, Texas 78648